Editor’s note: In writing this article, Roxanne Furlong interviewed Al DeGraff — author of Caregivers and Personal Assistants — who has employed hundreds of personal care assistants over the past 40 years. What follows is a hybrid mix of DeGraff’s ideas and principles and Furlong’s own advice from her personal experience with PCAs.
Of all U.S. full-time workers, personal care assistants have the highest rate of depression, according to a recent report from the Substance Abuse and Mental Health Services Administration. Consider yourself lucky if you have a PCA who not only gives you the care you need and want, but who is also positive and cheerful.
Once we find a PCA who fits our needs and personalities, we can be proactive in keeping them happy and satisfied — and if they’re happy, we’ll be happy.
Here are the top 10 tips on how to hire, manage, and keep happy PCAs:
10. Money Does More Than Talk
You know the importance of a paycheck, so pay your PCA on a timely basis. If you’ve done the hir