I have had an issue using my on-screen keyboard to type in a password to log into an online game. It's all detailed in the screenshot (below, messages start from the bottom of the picture) I took from the tech support site. In short, they say that the game doesn't support on-screen keyboards (even though I've been playing 5 to 6 years and have used the on-screen keyboard for typing). I'll post updates when possible.

I could use some advice on if there's a better way to reach a solution, or if there's anything else I should do.

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Eccentricities meant to #$%& you over every time.